The three basic service plans DriveSavers offers are Standard, a turnaround in one to two business days Priority, a turnaround as soon as possible in emergency situations and Economy, a turnaround in five to seven business days.ĭriveSavers charges no money up front for its services. ![]() High-end OSs can present challenges, so Unix and Novell are on a different pricing level than Windows. Larger drives are more complicated, Christopher said, so they cost more than smaller drives. DriveSavers quotes how much it will cost for the recovery based on the following: The most important consideration is how quickly the customer needs the data back. ![]() In fact, Christopher said the company will accommodate the customer by returning drive contents in any way the customer chooses, including via FTP downloads.Ī variety of factors can affect how DriveSavers charges for the service it provides. "They assume the drive is in working order," said Christopher, whereas DriveSavers controls the drive and how the data is read to prevent additional damage.Īfter rescuing the data, DriveSavers returns it to the client on a different type of media. If a drive head, for example, is actually contacting the drive surface, using an imaging tool will cause further damage as the drive spins. According to Christopher, commercial imaging programs are good for backups-their intended purpose-but they're not very effective as data recovery tools because they can actually destroy the media. ![]() "We don't use commercial tools because a lot of them don't know how to deal with drives that have damage or bad sectors," Christopher added.ĭriveSavers' tools can control the way the drive is read during the imaging process. Once it has made the copy, DriveSavers can then extract the data.ĭriveSavers uses its own tools to perform data extraction, said Christopher, because they are better able to handle damaged drives without causing further problems. DriveSavers has to rebuild the drive until it can function long enough to create the image. "We assume that every drive is on its last legs, and the safest method for us to get a data recovery is to work from a copy of the drive."Ĭhristopher said that in most cases DriveSavers is able to successfully mirror the drive. Mirroring the drive, said Christopher, is an important step in the process. If you have an up-to-date, reliable backup on hand, then go ahead and re-format and restore the system to its factory defaults."We have a clean-room facility where we can disassemble hard drives down to the component level and rescue the information," said Christopher.Īfter assessing what it's dealing with, DriveSavers attempts to make a mirror image of the disk. If you care about that data at all, you should probably let the experts at Connecting Point SERVICE (or DriveSavers) handle recovery. PLEASE NOTE: If your computer uses flash memory or a Solid State Drive (SSD) for data storage (like Apple’s MacBook Air family and the Retina-display version of the MacBook Pro), then data recovery becomes exponentially more difficult. Be sure to use Connecting Point’s special discount code, DS11203. If you go through all the steps in the article, and still aren’t able to recover your data, visit the award-winning experts at DriveSavers. If you’re more the do-it-yourself type, and the lost data isn’t life-and-death important, you might take a look at this article from Lifehacker. Whether through accidental or malicious deletion or erasure, or through catastrophic hardware failure, data loss can cost you and your business a fortune.įortunately, Connecting Point SERVICE offers expert assistance in recovering these files.Ĭontact Connecting Point SERVICE for assistance with your data recovery needs. There is nothing quite so disheartening as losing data. ![]() If you have lost important data, stop everything.
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